Shopping Information
We provide a diverse range of products, including laptops, desktops, peripherals, and accessories, catering to various computing needs.
Utilize our search bar or navigate through categories to locate your desired product efficiently. Filters and sorting options are also available.
Yes, all prices displayed include applicable taxes. You will see the total cost during the checkout process.
For security and efficiency, we currently only accept orders through our website. The user-friendly platform ensures a smooth ordering process.
 Simply enter your email in the subscription box at the bottom of our website. You will receive regular updates on promotions and new arrivals.
Absolutely! Visit the product page, and you’ll find an option to leave a review. We value your feedback and appreciate your reviews.
Yes, we offer gift cards of various denominations. They can be purchased directly from our website and make for excellent gifts.
Unfortunately, we do not offer real-time stock alerts. We recommend checking our website periodically for product availability updates.
Once an order is confirmed, modifications are not possible. Please review your order carefully before completing the transaction.
Yes, we have a physical store located at Electra Street, Behind Royal Rose Hotel, Al Danah – Zone 1 – Abu Dhabi.
Payment Information
We accept various payment methods, including credit/debit cards, direct bank transfers, Stripe, and Tabby installment payments.
Yes, we prioritize the security of your information. Our website uses encryption technology to safeguard your payment details.
Yes, we offer cash on delivery as a payment option for your convenience.
No, we do not store any payment information. Each transaction requires new input for enhanced security.
No, we do not charge additional fees for using any of our accepted payment methods.
Yes, an invoice is automatically generated for each order. You can find it in your order confirmation email.
Yes, we offer installment payment plans through Tabby. You can select this option during the checkout process.
Currently, our system only supports a single payment method per order.
While we do not offer specific payment method discounts, we may have promotions or discounts available periodically.
We accept payments in United Arab Emirates Dirhams (AED).
Order and Returns
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order on our website.
 Unfortunately, once an order is placed, modifications are not possible but you can do cancellations of your order placed.
To initiate a return or exchange, please contact our customer service at support@speedcomputersonline.com.
We offer a 15-day return policy. Products must be returned in their original packaging and condition. Shipping costs are non-refundable.
Once we receive the returned item, it typically takes 3-5 business days to process the return or exchange.
Yes, most products come with a standard manufacturer’s warranty. Check the product details for specific warranty information.
If you receive a damaged product, please inform us within 24 hours of delivery. We will arrange for an exchange or provide a full refund.
No, we do not charge restocking fees for returns or exchanges.
To qualify for a return, the product must be returned in its original packaging and in resalable condition.
 Yes, you can return items in-store. Our physical store is located at Electra Street, Behind Royal Rose Hotel, Al Danah – Zone 1 – Abu Dhabi.
Shipping Information
Currently, we only ship within the UAE. International shipping options may be considered in the future.
Shipping charges vary based on the product and delivery location. You can view the shipping costs during the checkout process.
Shipping times depend on the product and delivery location. You’ll receive an estimated delivery date during checkout.
We currently do not offer same-day or expedited shipping. Shipping times are provided during the checkout process
Once an order is confirmed, the shipping address cannot be changed. Please double-check your information during checkout.
Yes, you will receive a tracking number once your order is shipped. Use this number on our website or the courier’s site for real-time tracking.
While we strive to meet delivery timelines, occasional delays may occur due to unforeseen circumstances. We appreciate your understanding.
Unfortunately, specific delivery time scheduling is not available. Deliveries are made during standard business hours.
The courier will attempt delivery multiple times. If unsuccessful, they may leave a note with instructions on how to arrange re-delivery.
We do not deliver to P.O. boxes. A physical address is required for accurate and secure delivery.
